17 years on and we are still pleased to receive feedback from our clients, and over the years we have had some amazing comments. From what I can gather the single best experience is receiving an upgrade when travelling. Sometimes this happens from start to finish – other times just at the hotel!
Whenever the upgrade is offered or occurs it really makes the client feel great and adds that “bit extra” to the holiday experience (or business trip.)
Received this letter last month from a recent client who purchased the Elite Title of Sir – personal details removed – who is “more than pleased with it”. He has had his Title amended on his bank account and credit cards already.
Maybe an idea for Father’s Day?